Returns & Exchanges

At APOL Singapore, we want to ensure your workspace comfort is perfect; if you are not entirely satisfied with your purchase, we offer a straightforward 14-day return and exchange policy for all our ergonomic chairs and accessories.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 14 days of delivery with your order number and the reason for your return or exchange.

• 2.
  Condition Assessment

  Ensure the product is in its original, unassembled condition and packed in the original box to qualify for a full refund or exchange.

• 3.
  Schedule Collection

  Once approved, our logistics team will coordinate a pick-up date from your location; please note that a nominal transportation fee may apply for bulky furniture items.

• 4.
  Refund Processing

  After our warehouse team inspects the returned item, your refund will be processed back to your original payment method within 7 to 14 business days.